How were you welcomed?
How long were you waiting?
Were you introduced or made aware to your stylist?
How was your hair washing experience?
Feel free to name assistant washing your hair
Were you informed about the products used on your hair?
How were the refreshments?
How friendly were the staff?
How clean was the salon?
How was your stylist?
Please feel free to name Stylist
Were you happy with the time taken on your visit?
Were you happy with the end result
Would you recommend our salon to a friend?